Services > Support

Jbytes, LLC provides free technical support for all of our software products. If you have any problems during the installation or use of any of software products, or have any suggestions for improvement, please contact us at one of the addresses listed below.

Before requesting support, it would save both your time and our time if you could first do the following:

  • Make sure you have read any relevant portions of the product documentation
  • Isolate the problem to a small test case
  • Have the version number of your copy of software ready
  • Have the version number of the spreadsheet application and the operating system on which it is installed ready

Support
support@jbytes.com

Product comments and suggestions
suggestions@jbytes.com